Privacy Policy
Privacy Policy
Our website address is: https://meato.in/
At Meato Foodtech, your privacy is our priority. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, whether it is shared with third parties, and how you can access or modify your information. By using our website or services, you agree to the terms outlined here.
1. What Personal Data Do We Collect?
1.1 Information Provided by You
When you place an order, we collect and may store information such as:
- Your name, email address, delivery address(es), contact phone number, and login credentials (username and password).
We may also collect certain information automatically, including:
- Your IP address, browser type, device information, connection details, login times, and the items you searched for or viewed on our platform.
To enhance your experience and ensure smooth functionality, we may:
- Collect location data while the app is in use (if you grant permission).
- Access your device’s camera when needed for app-specific features.
1.2 Use of Cookies
Like many websites, we use cookies to:
- Identify you during visits and enable shopping features like the basket and order placements.
- Remember you on subsequent visits to provide a personalized experience.
You can manage or disable cookies through your browser settings. Please refer to your browser’s “Help” section for guidance.
2. How Do We Use Your Information?
We use your personal data for the following purposes:
- Order Fulfillment: To process and deliver your orders. This includes sharing your phone number with delivery partners.
- Communication: To notify you of order updates, promotions, or other relevant information (you can opt in or out of marketing communications anytime).
- Personalization: To tailor your experience, such as showcasing products you may like based on your preferences.
- Market Research: To understand customer behavior and improve our services.
3. Security of Your Information
We prioritize protecting your data using robust security measures:
- Encryption: All data transmitted to us is encrypted using secure server software to minimize interception risks.
- Payment Security: Payment card details are encrypted with Secure Sockets Layer (SSL) technology and are not stored by us.
- Access Control: Strict protocols ensure stored data is safeguarded from unauthorized access.
4. Sharing of Your Information
- Payment Details: Your card details are directly transmitted to our payment partners and are never stored by us.
- Third-Party Sharing: We may share your information with trusted partners for marketing or operational purposes. You can opt out of this during the order process.
- Legal Compliance: We may disclose your information to comply with legal obligations or to protect the rights of Meato Foodtech and our customers.
5. General Guidelines
By using our website or services, you consent to our collection and use of your personal data as outlined here. To protect your account:
- Log out after using a shared device.
- Contact us if you suspect any unauthorized access to your account.
6. How to Delete Your Data?
To request deletion of your personal information, including user details, addresses, or any other personally identifiable information (PII), contact our customer support at info@meato.in.
Changes to This Privacy Policy
Meato Foodtech reserves the right to update this Privacy Policy at any time. We will update the “last revised” date at the bottom of this page when changes are made. We encourage users to review this page periodically to stay informed about how we protect their personal information.
By continuing to use our services after updates, you acknowledge and agree to the revised Privacy Policy.